Contact

We're Here to Help

At Känsla, we're passionate about creating the perfect home fragrance experience for you. Whether you have questions about our luxury candles, refill system, subscriptions, or need help with your order, our customer service team is here to assist.

Common Questions?

For quick answers, visit our Frequently Asked Questions page or check out our Shipping & Returns information.

About Känsla

Känsla is a British luxury home fragrance brand specialising in refillable, sustainable candles, reed diffusers, oils and incense. All our products are handmade in the UK using natural, vegan and cruelty-free materials.

We offer free UK delivery on orders over £50 and flexible subscriptions with 10% off and free shipping every time.

Get in Touch

You can reach us by email at hello@kansla.co.uk, using the contact form below or via live chat. We typically respond within 24 hours during business hours (Monday–Friday).

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